Leading through change

 

LIKE many Malaysians, I often have to remind my colleagues, neighbours and friends that chat groups are not the best place to discuss politics, especially topics on race relations and religion.

Some of us often forget that participants in chat groups may not necessarily share the same sentiments and enthusiasm. Chat groups are created for specific agendas and purposes, but we do go off-track sometimes.

The workplace is no different. Divergent opinions can lead to creativity and better ways of doing things once a consensus is reached. However, it can also result in strong disagreements and even conflict, potentially breaking a team.

As managers, we are familiar with such situations. Managers must always think about how best to manage divergent opinions in professional settings.

As we come to the end of 2024 and brace for an uncertain 2025, in times of political upheaval, such as the new US president and increased geopolitical tensions affecting every region in the world, it is also a good time to focus on managing our backyard.

With 2025 on the horizon, it is a good time to focus on managing our backyard

The bigger challenge requiring managers’ attention in 2025 is the march of AI

AI will impact every department and section, with no exceptions

Being respectful and professional is always key, according to the Chartered Management Institute’s (CMI) tips for managers – be brave enough to shut down conversations if they make some colleagues feel uncomfortable.

It is important to remind teams that the workplace is not always the best place for heated political discussions, especially if they prove unproductive and inconsequential to work.

The bigger challenge requiring managers’ attention in 2025 is the march of artificial intelligence (AI) in the workplace. Forget about scheming and untrustworthy politicians.

AI is the number one priority – the better it is managed, the more likely organisations are to adopt it successfully and avoid potential pitfalls. The good news is that the Malaysian Employers Federation (MEF) believes that a significant portion of companies in Malaysia are proactive in this regard.

MEF president Datuk Syed Hussain Syed Husman cites the Cisco AI Readiness Index survey conducted in November last year, which revealed that 46% of Malaysian organisations are prepared to adopt AI technology in line with the Fourth Industrial Revolution (IR 4.0). The study indicated that 13% of these entities are fully ready, with an additional 33% classified as partially ready.

For AI to take off, the positive impact of management and leadership on organisational performance is well-documented, including by Haskel et al (2007) in the United Kingdom and Bloom et al (2010), which found better management led to productivity increases of 13% to 17%.

Data from the UK’S Office of National Statistics shows that companies with high management practices are significantly more likely to drive tech and AI adoption. The research found that companies with top-tier management scores are significantly more likely to adopt AI (37% in the top decile compared to just 3% in the bottom) and to recognise its relevance.

While only 32% of top-performing companies see AI as inapplicable, this figure rises sharply to 74% among those with lower management scores.

However, CMI research reveals that anxiety around AI technologies remains widespread, with over two in five (44%) UK managers reporting concerns raised by colleagues and direct reports about new and emerging AI tools within their organisations.

Alarmingly, fewer than one in 10 managers (9%) believe their organisation is adequately equipped to work with AI, with most receiving little to no training on how to manage or integrate these technologies effectively.

Researchers have found that managers will increasingly play a critical role in interpreting Ai-generated insights, ensuring these align with organisational goals, and making judgment calls that require human intuition and ethical consideration.

AI will impact every department and section, with no exceptions. For the human resources manager, they will need to determine whether AI is writing recruits’ curriculum-vitae and cover letters.

If so, should this be a cause for concern? Are graduates making themselves more attractive to employers by demonstrating a willingness to use AI? Or does this come across as lazy or lacking in creativity?

What does it tell potential employers? Is it deceitful or clever? And should employers be using Ai-detection software?

For news editors in TV studios and newsrooms, shouldn’t they be leading the charge to use AI to eliminate tedious work, allowing staff to focus on creativity and more purposeful tasks?

As we end the year, some companies are still struggling with hybrid working.

It is safe to say that most Malaysian employers have insisted their staff return to the office physically.

This will also be the last year when public listed companies are allowed to conduct annual general meetings for shareholders solely online.

Beginning next year, public listed companies must have physical annual general meetings, with online participation as an additional option.

As we approach the fifth anniversary of the pandemic, the challenge for 2025 will be for managers to ensure they get it right.

For Malaysian managers still holding on to the hybrid workplace, they would know by now if it is still effective. - WONG CHUN WAI Award-winning veteran journalist and Bernama chairman

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Facts, not fiction, dear MPS

 

A doctorate thesis involves serious research and lots of facts, yet an MP who has a PHD did no research when making outlandish claims. And it could cost her dearly.

Resolutely defiant: Dr Siti Mastura has stubbornly clung on to her far-fetched claims even when the facts are strikingly clear. — Screecapture/RTM

PAS Member of Parliament for Kepala Batas Siti Mastura Muhammad holds a doctorate. The 35-year-old politician studied at the Al-azhar University in Egypt before getting her PHD in Islamic Development Management from Universiti Sains Malaysia, with the best thesis award as well.

So, one would have expected her to be a well-trained academic with skills in carrying out research.

Sadly, accuracy isn’t her strong point. Worse, she has stubbornly clung on to her farfetched claims even when the facts are strikingly clear.

She has now gained a notorious reputation and if there is any award for worst research, Siti Mastura will easily beat the other 221 MPS to win it.

Recently, the High Court ruled that remarks made by the religious academician linking prominent political figures Tan Sri Lim Kit Siang, his son Lim

Guan Eng, and Seputeh MP Teresa Kok to the late Communist Party of Malaya leader Chin Peng and Singapore’s Lee Kuan Yew were defamatory and uttered with malice.

Judge Datuk Quay Chew Soon ruled that Siti Mastura’s statements were defamatory and that her defence – including fair comment, qualified privilege, and innocent dissemination – were not proven.

“I therefore award the following global damages: RM300,000 in favour of Lim Kit Siang, RM250,000 in favour of Lim Guan Eng, and RM200,000 in favour of Teresa Kok,” he said, adding that the plaintiffs would also be entitled to a 5% interest on the sum from the date of judgment until full payment is made.

The judge also issued an injunction restraining her from repeating or publishing similar defamatory remarks against the

plaintiffs in the future.

Siti Mastura was also ordered to pay legal costs – RM25,000 each to the three plaintiffs, given that the three suits were heard together, thus saving costs.

Quay said he was satisfied that Siti Mastura’s remarks had exposed the plaintiffs to hatred and public opprobrium, and went beyond the realm of mere political criticism.

“Criticism of political opponents is legitimate only if it does not cross into the realm of defamation,” he stated.

“Despite holding a PHD with good research practices, she relied on a campaign book that was unverified, without a publication year, author, publisher, or ISBN number,” the judge said.

It isn’t clear if Siti Mastura will pay the damages, or if she would file an appeal now. None of the other PAS leaders have come out to speak on the matter, or if the party would help her raise the ordered amount.

The matter could have been easily settled if she had apologised to the aggrieved parties. Instead, she insisted on sticking to her outlandish claims.

It was not the only time she had done so.

In March, Siti Mastura was embroiled in another controversial claim that 1.2 million Chinese nationals have been in the country illegally since 2018 and had not left.

Home Minister Datuk Seri Saifuddin Nasution rubbished the claims, saying the allegations were unfounded and could not be defended.

The administration, he said, was transparent about the issue and based its response on data. The facts are these: 46 million foreigners entered the country between Jan 1, 2021, and Dec 31, last year. Of this, 39 million had left, meaning six million are still here.

Saifuddin noted that those who remained were here on long-term passes valid for three to five years, adding that this did not include those on social visits, diplomatic and student passes, among others.

The Home Minister added that 2.6 million foreigners who overstayed had already come forward to register with the Immigration Department.

Guan Eng has also said that the Hansard shows that only 92 Chinese nationals were detained as undocumented migrants during an early 2023 crackdown, with 809 being denied entry into the country that year, “numbers which starkly contrast with the figures Mastura had mentioned”.

He said Perikatan Nasional leader Datuk Seri Hamzah Zainuddin, who was home minister during the Pakatan Harapan administration, had admitted that the claim was inaccurate. Citing the Hansard from 2022, he quoted Hamzah as saying the home ministry would make a correction.

The Dewan Rakyat should not be a place where MPS can make unsubstantiated claims – or worse, spout outright lies – and get away with it by proclaiming their privileges.

Siti Mastura had to pay the price only because she made her allegations against the DAP leaders at an open political gathering.

We are coming to 2025 soon, and it wouldn’t be too much if voters expected a certain level of competency from their representatives.

Siti Mastura, for one, needs to go back to school as even secondary school students writing essays know the importance of checking facts.

If PAS picks her to defend her Kepala Batas seat, and she wins again in the next general election, it would indeed be bizarre and outlandish. - On The Beat Wong chun WAI newsdesk@thestar.com.my

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Wooing non-malays with little to offer

PAS has finally realised that it cannot take over the Federal Government without support from non-muslim voters. However, its plans to win them over seem strange, sometimes ludicrous.

Wooing non-malays with little to offer

 
PAS has finally realised that it cannot take over the Federal Government without support from non-muslim voters. However, its plans to win them over seem strange, sometimes ludicrous.

Abdul Hadi Awang

President

REALITY has finally bitten PAS painfully.

It cannot hope to form the Federal Government without support from the non-malay electorate, including those from Sabah and Sarawak.

And it knows that even many Muslim voters in the peninsula, especially those in urban and semi-urban areas, find the PAS brand of politics a little too extreme.

This admission was made by PAS deputy president Tuan Ibrahim Tuan Man who told the recent PAS annual gathering that it cannot capture Putrajaya with Malay votes alone.

All political party gatherings have plenty of chest-thumping rhetoric and drummed up optimism for the diehard delegates.

The Islamist party’s general assembly in Temerloh, Pahang, was no exception, with plenty of hot air.

But PAS has a problem. It cannot decide what it should do next to convince non-muslims that it is worthy of their votes.

Non-muslims, especially the Chinese, are practical people. They look at PAS and they only see politicians in robes, serbans (turbans), beards, and goatees, with religious studies as their only credentials. Chinese voters are unlikely to be inspired by having theologians run the country.

Call it prejudice or whatever, but the constant harsh statements from PAS have not helped to improve how non-malays see the party. The ‘’Green Wave’’ – a term to describe the growing strength of PAS – has probably frightened or alienated non-muslims even more.

It also doesn’t help that at PAS general assemblies, there is a glaring absence of discussions of substantial issues like the economy, growth, tackling the cost of living, boosting the ringgit, digital challenges, and how PAS can take Malaysia to the next level of development.

Instead, party leaders continue to be obsessed about projecting themselves as puritanical and pious, with little knowledge or interest in handling development priorities.

The biggest comic relief this time came from Selangor PAS Youth leader Aubidullah Fahim Ibrahim who proposed that members marry non-malays to increase support for the party, reportedly saying “a mixed marriage would not just be able to secure one vote but hundreds from the non-malay community’’.

PAS youth chief Afnan Hamimi Taib Azamudden urged members to start learning vernacular languages to help the party get closer to non-malay communities.

He said the ability to converse in two languages can be a powerful tool for PAS members in wooing support from non-malay voters.

At least Afnan spoke some sense. But the Barisan Nasional candidate for the Mahkota by-election, Syed Hussien Syed Abdullah, has already beaten the PAS man to it. Syed Hussien has an advantage because of his Chinese school education: He speaks Mandarin fluently.

The Chinese community just hopes that leaders from both PAS and Umno will stop talking of shutting down vernacular schools and not just use Chinese language as a tool to win votes during elections.

While some were talking about how to woo the non-malays, one PAS delegate loudly proclaimed that their next target would be the Malay majority state of Pahang, and vowed to shut down all gaming outlets in the state, including the Genting Highlands casino.

Most Chinese voters have reacted with alarm at the statement. While most Chinese do not encourage gambling, we tolerate this game of risks as long as there is a level of self-restraint.

It is common to see card games with small bets during Chinese New Year while mahjong is encouraged as a pastime for senior citizens to keep their minds sharp. Naturally, there are bets involved.

Pahang PAS deputy commissioner Andansura Rabu quickly moved to soothe ruffled feathers, saying the decision may involve the Federal Government and thus won’t be easy.

Gaming licenses come under the purview of Putrajaya and until PAS forms the next Federal Government on its own, this remains just plenty of hot air.

In July, the High Court in Alor Setar ruled that the Kedah PAS government needed to uphold consistency with the Federal Constitution, which says only the Federal Government has the authority to enact laws and regulations concerning gambling.

The High Court also ordered the Kedah state government to compensate STM Lottery Sdn Bhd and Magnum Corporation Sdn Bhd, the companies behind Sports Toto and Magnum 4D respectively, for the losses they suffered when the state closed their outlets.

As expected, the state government has said that it will take the matter to the Court of Appeals.

Perlis PAS delegate Saifizi Saidon reportedly devoted his speech to calling for action to be taken against certain party leaders, especially those who shook hands with women. He also attacked those who went to karaoke lounges.

To make things worse, Terengganu has banned women from taking part in gymnastics and swimming events, because of “non-syariah compliant” outfits.

Recently, the Terengganu Amateur Swimming Association had to apologise for taking part in the Malaysia Games despite getting approval from the national association and the athletes’ families.

Political observers who have followed the PAS general assembly would have noticed clearly that the agenda of the party hasn’t changed. It has probably got worse with added race and religious narratives.

Its past presidents, like the late Kelantan Mentri Besar Nik Abdul Aziz Nik Mat and the late Datuk Dr Fadzil Noor, focused on religion as the main thrust of the party’s struggle. As in any democracy, PAS has a right to its political ambitions, and it has been fairly consistent.

It has grown in clout and has a sizeable number of Members of Parliament, with three states under its administration. Despite having 43 MPS and being the party with the largest number of lawmakers in the Dewan Rakyat, PAS has reached its limits. That is why it has to win over non-muslim voters.

But how can party president Tan Sri Abdul Hadi Awang expect his party to endear itself to non-malays when he described non-muslim leaders in government as becoming arrogant and irresponsible as well as seeking to play on racial and religious sentiments?

He also claimed that Malaymuslim leaders in the government are unable to “control” their fellow non-muslim leaders.

PAS is upset that it was dismissed as being Taliban-like and its style of running state governments equated with that of the Afghan leaders. That may be an unfair comparison, but the pronouncements of its leaders have not helped shed such perceptions.

To be fair, there are some PAS leaders with professional backgrounds and credentials, seemingly giving it a progressive image, and who prefer to talk to the media on issues like the economy, investments, and good governance.

One shining example is Terengganu Mentri Besar Dr Ahmad Shamsuri Mokhtar, an aerospace engineer, but he is not among those who call the shots in the party. That is done by the ultra-conservative leaders, who continue to spook non-muslims with their declared aim of turning Malaysia into an Islamic State.

These are the guys who issue cut-and-paste statements with a list of festivals and events that they wish to ban, with calls for gender segregation, and a demand to stop “hedonism”, a popular agenda they like to use without even understanding the word.

Tuan Ibrahim has proudly asked PAS members to organise visits to Kelantan to see the development there for themselves.

This is ironic since Kelantan is certainly not a shining example for anyone. After 34 years of PAS rule, it has remained one of the worst run states in this country where one cannot even get decent clean water from the taps.

While then posturing by PAS leaders could have been done to retain its core base, it really needs to embrace diversity and to champion the rights of non-muslims to win them over.

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By Wong Chun Wai

Wong Chun Wai began his career as a journalist in Penang, and has served The Star for over 35 years in various capacities and roles. He is now group editorial and corporate affairs adviser to the group, after having served as group managing director/chief executive officer. On The Beat made its debut on Feb 23 1997 and Chun Wai has penned the column weekly without a break, except for the occasional press holiday when the paper was not published. In May 2011, a compilation of selected articles of On The Beat was published as a book and launched in conjunction with his 50th birthday. Chun Wai also comments on current issues in The Star.

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Ties that bind Malaysia and China

Bustling metropolis: China has transformed tremendously since it began to open and reform its economy in 1978. Now more than 800 million people have been lifted out of poverty in the country. — Reuters

Let’s dispense with the Western narrative and embrace our centuries’ old friendship.

It’s mindboggling how quickly the Chinese government has successfully turned the country into an economic powerhouse with huge leaps into technological and digital realms including artificial intelligence.

TWO months following Malaysia Airlines’ maiden voyage to Beijing on March 31, 1991, I had my first trip to China.

I was invited by our national carrier as part of the media and government official team to experience its new route.

By then, Beijing had already become a big city with tall buildings and highways, but the streets were still filled with bicycles.

Over the last three decades, I have repeatedly returned to Beijing and other cities. Like many regular visitors, I can’t help but marvel at the pace of the economic transformation.

It’s mind-boggling how quickly the Chinese government has successfully turned the country into an economic powerhouse with huge leaps into technological and digital realms including artificial intelligence.

Their infrastructure, especially their super rail connections, are certainly the best in the world now. None of the European and American links can hold a candle to the Chinese rails.

As of 2024, it’s reported that China has more than 159,000km of railways, the second longest network in the world, and 45,000km of high-speed rail, the longest HSR in the world.

Of course, Western rail networks began much earlier while China played catch up, but with new facilities, they are more sophisticated since they can avoid the mistakes and poor maintenance practices of those in the West.

They’re certainly the envy of the world as they whizz between cities at speeds of about 320km per hour.

Those who’ve never been to China can’t ever fathom how far the republic has overtaken the Western world.

On my travels, I’ve had the misfortune of meeting many Americans and Europeans who still have flawed, if not archaic, views of China and many other parts of Asia.

The Americans are the worst because many have never travelled beyond the United States. I have given up explaining to them where Malaysia is.

On a trip to Antarctica in January, as my fellow Malaysian traveller Yusof Hashim and I held our Jalur Gemilang proudly, a passing American expedition member asked my wife if we were holding the Taiwan flag!

But of course, the Brits are familiar with most of us from the Commonwealth countries, obviously because they colonised us, and don’t parade such ignorance.

In any case, the Western narrative against China has been such a resounding success that many Western tourists have kept away from “communist” and “dictatorial” China.

Accusations of unfair dealings, falsified data and purported persecution of Uighurs in Xinjiang, and Tibetans, are also entrenched in their minds although most can’t pinpoint these places on a world map.

From my anecdotal engagements with my Western friends, it’s obvious they swallow what their politicians tell them and steadfastly refuse to have anything to do with China, which is a shame.

I’ve always told them that they need to see for themselves how China has advanced.

But what is conspicuously downplayed is Western politicians viewing China as the biggest challenge of any nationstate in the world against the US and its allies.

The US wants a big share of China’s consumer market, which has embraced Western products, but the image of the republic seeking leadership roles in many multilateral platforms remains unpalatable.

An article by Dr Zuliu Hu and

Mohsin Khan from the International Monetary Fund titled “Why Is China Growing So Fast” attributes the progress to capital investment, which has made the country more productive.

Basically, new machinery, better technology, and more investment in infrastructure have helped to raise output, they wrote.

Its economy may have once been in the doldrums, but since opening to foreign trade and investment in 1979, China has been among the world’s fastest growing economies and among the highest in terms of purchasing power parity.

After all, it had a growth rate averaging 10% for over 30 years.

Since it began to open and reform its economy in 1978, more than 800 million people have been lifted out of poverty. Across China, and especially its cities, you don’t see slums like in India, or colonies of vagrants, like in the US.

Basically, there have been significant improvements in access to health, education and other services.

Emphasis is given to schools, and even in the most remote areas where I’ve seen and been thoroughly impressed by the kinds of facilities available to school children.

In Guangzhou, I saw robotics, 3D printing and coding already being taught in a secondary school during a trip in 2017.

No doubt, as the economy grows, there will be disparity, especially in a country of 1.4 billion people.

There are the upper middle class as well as those struggling to earn a living in the big cities, where at least 40% of their income goes to rental fees.

Fast forward to 2024, and as I continue my journeys in China, I have begun to feel that as Malaysians, we are poorer.

The depreciating ringgit hasn’t helped in our declining purchasing power.

As most countries direct factory outlets away from the cities, which makes travelling unnecessary, I still visited one which was right smack in three building blocks in Beijing.

Looking at the wide range of products from the West and China, I wondered how the Chinese can afford such expensive items, and where their money comes from!

In Shanghai, where many of the city folks are often welldressed, I felt even smaller.

This doesn’t bode well for me as a third-generation Chinese.

My grandfather left Guangdong in China because they were almost trapped in famine and needed to come to Malaya to escape poverty.

And now, many of my friends who have relatives in Fujian and Guangdong, speak about how financially secure their relatives have become.

For Malaysia, as we celebrate 50 years of friendship with China, it’s imperative we leverage on the ties which bind both nations.

The special bond began in the 1400s when Admiral Zheng He visited Melaka several times, marking the state’s significance.

I tip my hat to Malaysia and China!

By Wong Chun Wai

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China extends a TVET helping hand to Malaysia

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DPM's visit deepens bilateral ties

Warm send-off: Ahmad Zahid (second left) bidding farewell to staff from the Malaysian Embassy in China before leaving for Malaysia. With him is Malaysian Ambassador to China Datuk Norman Muhamad (left). — Bernama

THE 11-day official visit of Datuk Seri Dr Ahmad Zahid Hamidi to China has not only helped bolster Malaysia-China diplomatic relations but also fostered meaningful collaborations for businesses and the people back home.

Despite a tight schedule that took him through Hong Kong, Shanghai and Beijing, the Deputy Prime Minister always maintained a warm smile, especially during his numerous courtesy meetings with Chinese leaders and officials.

His joy and pride of being on the trip was palpable as he had on more than one occasion expressed his admiration for the responsiveness and openness of the Chinese government during the visit.

During an appreciation dinner, Majlis Amanah Rakyat (Mara) chairman Datuk Dr Asyraf Wajdi Dusuki, who was part of the Malaysian delegation, hailed the visit as “fruitful and impactful”.

“The swift and comprehensive responses from Chinese leaders and institutions regarding our cooperation proposals are a positive sign for Malaysia, particularly in educational collaborations between the countries.

“We have strengthened ties in higher education, especially in TVET (technical and vocational education and training), and tourism following the 30-day visa-free travel ease, benefiting both nations.

“We are delighted that Mara and GiatMara will offer more valuable TVET opportunities for Malaysian students.

“This is also a good sign of more such positive tie-ups to come, as both countries move towards a new chapter of an even stronger friendship after this golden jubilee celebration,” he said.

Despite this being his first visit to China as Malaysia’s Deputy Prime Minister, Ahmad Zahid, who is also the Rural and Regional Development Minister, is no stranger to Chinese leaders.

During a courtesy call on China’s State Councillor and Public Security Minister Wang Xiaohong, a warm and convivial atmosphere was prevalent as both leaders, who have been friends for a long time, shared laughter.

When Wang introduced his colleagues to his guest, Ahmad Zahid easily identified some of them.

Speaking to the media, Ahmad Zahid, also the National TVET Council Committee chairman, could not but marvel at China’s commitment to being a strategic partner in the TVET sector, an area close to his heart.

The bilateral discussions encompassed artificial intelligence, electric vehicles, renewable energy, and technology transfer.

Expectations are high for further cooperation between China and Malaysia, with the upcoming visit of Chinese Premier Li Qiang to Malaysia this month.

During engagements with the Malaysian diaspora in Tier 1 cities in China, Ahmad Zahid received a warm reception and commended the loyalty of Malaysians even when they were seeking opportunities abroad.

First-tier cities comprise Beijing, Shanghai, Guangzhou and Shenzhen – the four most developed cities in terms of economic and infrastructure development.

A media veteran observed that the choice of Hong Kong, Shanghai and Beijing on Ahmad Zahid’s itinerary was because of their expertise in TVET, high technology, and knowledge transfer.

“These visits are seen as a continuation of the agreements reached between Prime Minister Datuk Seri Anwar Ibrahim and his Chinese counterpart last year.

“Both sides are happy that he (Ahmad Zahid) is here, as assurance that the agreed projects are being implemented, the media veteran said.

Ahmad Zahid also emphasised the importance of setting a timeline for turning memoranda of understanding into action and reality.

It is clear that he is committed to ensuring that the collaborations and partnerships forged during his visit will produce tangible benefits for both Malaysia and China.

With continuing hard work and dedication, this solid relationship can only grow and prosper in the 50 years ahead – and beyond.

COMMENT 

50 years of enduring Malaysia-China friendship

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